Raw to Refined LLC ("we") runs rawtorefinedcms.com. This page explains what we collect when you visit the site or send us a message, what we do with it, and how to reach us about it.
What we collect
When you send a message. We receive what you type into the contact form: your name, your business name, your email, your phone number (if you add it), your Instagram handle, what you're looking for, how you heard about us, and your message.
When you book a call. "Let's talk" takes you to our Google Calendar booking page. What you enter there goes to Google and to our calendar, and Google's privacy policy covers it.
When you visit. We count visits with Cloudflare Web Analytics. It doesn't use cookies, and it records only general information: the pages viewed, the site that sent you, your browser and device type, and your country. Our hosting and video delivery services (Netlify and Cloudflare) keep standard server logs, which include IP addresses, to run the site and keep it secure.
In your browser. The site remembers, for your current visit only, that you've already seen the opening, so it doesn't play again. It doesn't set tracking cookies.
How we use it
We use your message to reply to you, to prepare for a call, and to understand what you need. We use "How did you hear about us?" to learn which channels bring people to us. We use visit counts to see which pages people read and how many click "Let's talk". We won't add you to a newsletter or mailing list. We don't sell or rent your information, and we don't share it for advertising.
Who handles it
We use a few service providers to run the site. Each one handles your information only to provide its service to us:
- Netlify hosts the site and receives contact form submissions, including automatic spam filtering.
- Google Workspace is our email and calendar. Form submissions arrive in our inbox.
- Cloudflare provides visit counts, video delivery and our domain's DNS.
Within Raw to Refined, your message is read by our founder and by the people who work with us on your project. We may also disclose information if the law requires it.
How long we keep it
We keep messages as long as we need them to reply and to keep a record of our conversation. If you ask, we'll delete them.
Your choices
To see, correct or delete what you've sent us, email info@rawtorefinedcms.com and we'll reply. We don't track visitors across other websites, so we treat every visitor the same, whether or not a Do Not Track signal is sent. Other sites can't use our site to track you over time.
Children
This site is for businesses and isn't directed to children under 13. We don't knowingly collect their information. If you believe a child has sent us a message, email us and we'll delete it.
Changes
If we change this page, we'll update the date at the top. Material changes will be posted here before they take effect.
Contact
Raw to Refined LLC · Southern California · info@rawtorefinedcms.com